What data do we gather?

We collect IP addresses, message IDs, sender and recipient addresses, subjects, browser versions, countries, and timestamps. Our system automatically checks incoming and outgoing messages using anti-spam, anti-virus, and anti-abuse routines. When you make payments with your credit card, we securely store some necessary details. It's also essential to know that our team members have signed confidentiality agreements to protect all the data we collect. Your privacy is our priority.

How we use the information wey collect?

The data we gather serves various essential purposes, including:

• Conducting technical assessments.
• Delivering customer service.
• Facilitating payment transactions.

The Intersection of Privacy, Technology, and Government

On the 14th of June 2023, President Bola Tinubu signed into law the Data Protection Act, 2023, in Nigeria. The main objective of this Act is to protect the fundamental rights, freedoms, and interests of data subjects, as guaranteed under the 1999 Constitution of Nigeria.

It is important to note that we do not participate in any form of private or government surveillance or monitoring services. We want to make it clear that, aside from the Nigerian government, we do not cooperate with any other government or authority regarding access to our service or the disclosure of user information.

Moreover, we strictly abide by the Data Protection Act, 2023, and will not directly disclose any information about our users to law enforcement agencies from outside Nigeria unless required by law.

For additional information on our commitment to transparency and your data privacy, please refer to our transparency report, along with the up-to-date warrant canary.

‐ SendMail is a service provided by a Nigerian company, and as such, it is subject to Nigerian law. Nigeria has stringent privacy laws in place, ensuring the protection of your data and upholding your privacy rights.

Data Retention Policy

As part of our commitment to data security and transparency, we store all customer data on servers located within Nigeria. Should you wish to have your data removed from our records, you can initiate a data deletion request by sending an email to our support. We will promptly begin the deletion process, ensuring that all identifiable data associated with your account is permanently removed within a maximum of 10 business days from the date of your initial request. Please note that certain legal obligations or regulatory requirements may limit our ability to delete specific data, but rest assured, we prioritize the protection of your information throughout the process.

Updating Our Privacy Policies

In the event of any updates or modifications to our privacy policy, we will promptly inform you of the changes. Your awareness and understanding of any revisions to the policy are of utmost importance to us.